SHIPPING & RETURNS POLICY
SHIPPING POLICY
KareVelle offers Free Express Delivery on all orders
Once your order has been dispatched, the tracking number will be shared with you via email and text message. You can track your parcel in real time through the courier’s official website.
RETURN POLICY
If you experience any issue with your order, please contact us through any of our official communication channels listed below.
At KareVelle, we take pride in the quality of our products and are committed to providing a high standard of customer care. Our support team will be happy to assist you with any concerns.
ORDER ISSUES
Please inspect your order upon delivery. If you receive an incorrect or damaged item, contact us immediately so we can resolve the issue promptly.
EXCEPTIONS
For hygiene and safety reasons, we are unable to accept returns on opened or used skincare products.
DIRECT CONTACTS
Phone: 923455177755 - KAREVELLE
Please note: This number is managed by our logistics team. For product-related inquiries, we recommend contacting us via email or social media for faster assistance.